The challenge
Maple had online courses available for new hires, but they were
scattered across the existing learning platform and lacked a
defined learning path. There was no cohesive onboarding program
connecting self-paced learning with live training, hands-on
practice, or knowledge checks.
My role
I designed and built a structured onboarding program in
Coassemble, establishing a framework for how the platform would
be used to support learning at Maple.
I organized content into a defined learning path with time-bound
completion expectations. I integrated self-paced courses with
live, hands-on activities and knowledge checks tied directly to
the material learners had completed. The program incorporates a
range of learning formats, including modules, videos, quizzes,
and interactive activities.
I also built learner feedback into the program so each cohort
could help inform future improvements. The program has since
expanded beyond onboarding to support professional development
and training on new processes.
Impact
- 100+ new hires have completed the onboarding program
- 4.5/5 average satisfaction rating from new hires
- Created a consistent, structured onboarding experience where none previously existed
- Established a scalable learning infrastructure supporting onboarding and professional development
- Created an ongoing feedback and iteration cycle to improve the learner experience
Skills demonstrated
Instructional design
Curriculum design
Adult learning
LMS implementation
Learning path design
Blended learning
Assessment design
Continuous improvement